Industry
Banking and finance internal communications
Audio and video for banks and financial firms, where every message must be accurate, approved and understood by branch and head office alike.
Banking and finance internal communications: how people hear.
Banks run on rules and trust. Staff need to know a product change or a regulatory duty exactly, and leaders need to speak plainly to people in branches who rarely see them.
We write to your compliance approvals and keep every figure and rule exactly as given.
Typical uses
- Product and rate changes explained to branch staff
- Conduct and financial crime awareness
- Leadership updates after results
- Onboarding for advisers and call-centre agents
What is specific to the sector.
- ApprovalsCompliance signs off scripts and cuts before release.
- Branch realityContent works on a back-office screen and on a phone between customers.
- RecordsFiles and transcripts kept for training and audit records.
- LanguagesVersions for staff in other countries, with terms checked.
How it works
From your brief to delivered files.
You send the brief
Audience, message and the source material you already have. We ask only what the piece needs.
We direct and produce
Script, voice or on-screen talent, edit and versions, checked against your brief before anything reaches you.
You receive the files
Delivered privately in the formats your channels need, with captions and every language version agreed.
What you can hold us to
Checked before it reaches your teams.
Standards we apply to every piece, and the commitments we make before you send anything.
- Know how it’s made
We tell you whether each piece uses an AI voice or a human one.
- Reviewed before delivery
Nothing reaches your teams until you approve it.
- Confidential from the start
We agree confidentiality, access to materials and private delivery with you before we start.
Delivery standards
- Consistent loudness
- −16 LUFS for podcast platforms, true peak ≤ −1 dBTP, so episodes don’t jump in volume.
- A master you can reuse
- WAV 48 kHz / 24-bit for future edits and versions.
- Captions for recorded media
- Following WCAG 2.2, criterion 1.2.2, for people watching without sound.
- Checked before delivery
- Technical, listening and script checks on every piece.
Questions
Before you get in touch.
Can you handle regulated wording?
Yes. Your compliance team provides and approves the wording, and we do not change its meaning.
Do you need access to our systems or sites?
No. You send the brief and the material, and we deliver files. Where filming on site helps, we agree access, safety rules and confidentiality first.
Can the same content be made in other languages?
Yes. Real voice talent is available in every language and accent, and directed AI voices are used where they suit the message. See the language pages for what changes in each.
Keep reading
Related
- ServiceCompliance training videoTraining video for the rules people must follow, written so they can recall them on the job and not only pass the test.
- ServiceExecutive communications videoVideo and audio for the senior leaders who speak to the whole company, written and directed with their communications lead.
- ServiceCustomer service training videoTraining video that shows good service in real situations: the greeting, the hard call and the recovery.
- LanguageSpanishSpanish voice over and video for internal teams across Spain, Latin America and the United States, with the right accent chosen for each audience.
What’s your next message?
Tell us who it’s for, what you need to communicate and when you need it. We’ll come back with the approach and the scope.
Start a project